COVID-19 Update

March 23, 2020

Dear OPPT Patients & Families,

Given the current environment, we would. like you to know our tema is dedicated to ensuring the health & safety of you & your family. We are monitoring the COVID-19 situation closely & we are following the precautionary recommendations provided by the Center for Disease Control (CDC). Based on this, we have implemented the following office protocol:

*We ask that, if your child or anyone in your family is running a fever, please reschedule your appointment by calling 515-257-7915. Please do NOT come to the clinic to reschedule at this time.

* We ask that, if you have traveled on cruises, internationally, or in any area known to be a COVID-19 hot spot WITHIN THE LAST 2 WEEKS, you call our office to reschedule.

*We ask that only ONE individual (guardian) accompany children to their appointments to limit the number of individuals gathering in our waiting & treatment rooms. In addition, we would like only patients to come back into the treatment area unless you have a question for the staff. We will call back a parent if the therapist needs to discuss a child’s treatment process. We request that siblings do not accompany the patient to their appointments unless they also have a therapy appointment that day.

*Upon arrival, all patients & individuals accompanying them to they appointments will be evaluated for signs of illness.

*If there is a presence of respiratory symptoms (severe coughing or congestion), we will reschedule the appointment to a later date.

The health of our patients, parents, & team members is our main priority. If you have any concerns, please contact our office at 515-257-7915. Please know we will be continuously re-evaluating how best to navigate this situation as we receive updated information from our trusted resources. Thank you for you cooperation as we work through this situation. We look forward to seeing you soon!

The Optimum Performance Team

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